Returns & Refunds

iClickBazar values your interests and always attempts to provide you the best service.We happily maintained a fair returns & refund policy to satisfy our honorable customers.

Once a product is delivered to you, you can return that item within 7 days of delivery. To be eligible for a return, product must be unused and in the same condition that you received it and must be in the original packaging, tags & seals intact.

Why Warranty VOID

Warranty Policy does not cover damage resulting from:   

  1. Usage of equipment other than its normal and customer manner;   
  2. Unauthorized disassembly, repair, alteration or modification being carried out
  3. Misuse, abuse negligence or accident however caused to product(including Antenna and hands free Kit);   
  4. Improper testing, operation, maintenance, installation, or any alteration or modification of the product;   
  5. Spillage of food or liquid, corrosion, rust or the use of wrong voltage;   
  6. Lightening, accident or negligible use;   
  7. War, fire typhoon floor or earthquake;   
  8. Scratches or damage to plastic surface and all other externally parts that are due to normal customer use;   

Conditions:

  1. If the product is not same as we mentioned; the product can be returned without paying any delivery charge.
  2. If find the product is damaged or broken or not working, then you can replace it after proper verification. But it has to be done on the delivery time only. No extra delivery charge will applicable here.
  3. You can replace your product within 7 days after delivery, if there is any manufacturing fault.
  4. If you find the product is damaged or broken or not working and by that time if we don’t have same product for replacement, then we will refund your full amount after adjustment of delivery & other costs.
  5. Customer shall get warranty services through iClickBazar for the products within warranty period, with the valid proof of purchase or billing.
  6. Brand Warranty Support : There are some brand products, which service warranty will be provided by the authorized country distributors,in such case customer need to visit their service centers in different location of the country. iClickBazar will help you to cooperate in this regards if required. Some brands requires the money receipt of iClickBazar with warranty seal printed on the packing(in such case customers need to keep the both,i.e. Money Receipt & Packing).

Shipping

To initiate a return, please call us at 01707-350350, or

Email us: [email protected] Or, inbox us on our Facebook page. We require a receipt or proof of purchase to accompany your return.

All returned products should be sent to us at House# 394,2nd Floor, Road# 06, Mirpur DOHS, Dhaka-1216.

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